LAST UPDATED: SEPTEMBER 1, 2026
Privacy Policy
At OnniOne, we take your privacy seriously. This policy explains how we collect, use, share, and protect your personal information when you use our platform and services.
Information We Collect
When you use OnniOne, we collect information necessary to provide and improve our services. This includes account information (name, email, company name, billing address), procurement data (software licenses managed, vendor relationships, spend history), usage data (platform interactions, feature utilization, session duration), and device information (browser type, IP address, operating system). We do not sell your personal data to third parties under any circumstances.
How We Use Your Information
We use collected information to operate and maintain the OnniOne platform, process and fulfill software license orders, manage vendor relationships on your behalf, provide customer support and account management, analyze platform usage to improve features and user experience, send transactional communications (order confirmations, renewal reminders, billing notices), comply with legal obligations and enforce our terms of service, and detect and prevent fraud, abuse, and security incidents.
Data Sharing and Disclosure
We share your information only in limited circumstances: with software vendors as necessary to provision and manage licenses you purchase through our platform; with service providers who perform functions on our behalf (payment processing, cloud hosting, analytics); in connection with a merger, acquisition, or sale of assets; or when required by law or to protect rights and safety. All third-party service providers are contractually bound to maintain confidentiality and security of your data.
Data Security
OnniOne implements industry-standard security measures to protect your information. We use encryption in transit (TLS) and application-level encryption at rest for sensitive data such as license keys, enforce role-based access controls with audit logging on administrative actions, and follow least-privilege practices for internal access. In the event of a data breach affecting your personal data, we will notify affected users without undue delay in accordance with applicable law.
Data Retention
We retain your account information for as long as your account is active. Upon account closure, we will delete or anonymize your personal data within 90 days, except where longer retention is required by law or for legitimate business purposes (such as financial audit requirements). You may request a complete data export or deletion at any time by contacting our privacy team at admin@onnione.com.
Your Rights and Choices
Depending on your jurisdiction, you may have rights regarding your personal data, including the right to access, correct, or delete your personal information, the right to data portability, the right to restrict or object to processing, the right to withdraw consent, and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, contact us at admin@onnione.com. We will respond to all verified requests within 30 days.
International Data Transfers
OnniOne is headquartered in Malaysia and operates cloud infrastructure across secure regions globally. When we transfer personal data across borders, we ensure appropriate safeguards are in place, including Standard Contractual Clauses (SCCs) and adequacy decisions where applicable. Our data processing agreements with vendors include binding commitments to comply with applicable data protection laws.
Cookies and Tracking Technologies
OnniOne uses essential cookies required for platform operation (authentication, security, session management), functional cookies to remember your preferences and settings, and analytics cookies to understand platform usage patterns and improve our service. You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.
Children's Privacy
OnniOne is a B2B platform intended for business use only. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such information, we will promptly delete it. If you believe a child has provided us with personal data, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify users of material changes via email and in-platform notification at least 30 days before they take effect. Continued use of OnniOne after policy changes constitutes acceptance of the updated terms.
Contact Us
For questions about this Privacy Policy or our data practices, contact us at admin@onnione.com or write to: OnniOne Inc., Attn: Privacy Team. Our Data Protection Officer can be reached at admin@onnione.com.